We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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We are currently investigating this issue.
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RingCentral Operations teams are monitoring for SMS messaging stability at this time. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Monitors
Adobe Creative Cloud
Amazon Web Services
Frontline Education
McGraw Hill Education
Microsoft 365 apps
A portion of customers may be experiencing delays with inbound SMS messaging.
RingCentral
Diligent - Board Docs
Houghton Mifflin Harcourt
Raptor Technologies
Renaissance Learning
Savvas (Success Maker - Easy Bridge)
SolarWinds Service Desk